Workshop/Event Terms + Conditions

If you have purchased a ticket to a workshop/event organised by Open Hands Creative, you are agreeing to these terms and conditions:

1.) LIABILITY WAIVER

·        Any damage, loss or theft incurred to personal property brought to a workshop/event organised by Open Hands Creative.

·        Any physical injuries sustained as a result of participating in a workshop/event organised by Open Hands Creative.

I agree to take on full responsibility for any damages and/or injuries which might happen to myself or my personal property whilst participating in a workshop/event organised by Open Hands Creative.

2.) PHOTO & VIDEO

I agree to give Open Hands Creative unrestricted publishing rights for any photographs or videos taken of myself or my artwork at any workshops/events organised by Open Hands Creative.

3.) REFUNDS

Open Hands Creative do not offer refunds.

(Share the love and gift your ticket, all tickets are transferrable. Email hello@openhandscreative.com.)

4.) TICKET DATE TRANSFERS

·        Workshop dates can be swapped up to 1 week prior to a workshop without additional charges.

·        Workshop dates can be swapped within 2-7 days of a workshop where an additional 25% rescheduling fee will occur.

·        Workshop dates can be swapped within 1 day of a workshop where an additional 50% rescheduling fee will occur.

·        If you do not show up to the workshop, with no prior warning you can book another workshop and a 60% rescheduling fee will occur.

·        All workshop swapping must be of equal value.

5.) CANCELLATIONS

Open Hands Creative may cancel a workshop/event due to unforeseen circumstances, all participants will be notified via email and text message in the unlikely event this happens.

6.) COVID-19

At all times Open Hands Creative complies with the relevant health advice issued by the WA Government. Be sure to check regulations and mandates before visiting.

·        In the case of a lockdown workshops/events will be rescheduled. If you are unable to make the new date we will offer you a store credit. (No expiry).

·        If you catch Covid or are required to quarantine, please email us immediately with proof and we will offer you a store credit. (No expiry).

·        Workshops will go ahead with masks! This will be terminated from WA Gov recommendations. You will receive notice in a reminder email/TXT. Please come prepared with a mask just in case. We encourage eco friendly fabric masks!

All store credits will be of equal value. Store credits are generated at the discretion of Open Hands Creative and will be provided digitally with no expiration date.

You NO LONGER need to:

·        Sign in using the ServiceWA app or other form when arriving at our venues

·        As from Friday 29th of April, 2020 12:01am you no longer need to show proof of vaccination to attend out events

·        As from Friday 29th of April, 2020 12:01am you no longer need to wear MASKS at our workshops

Updated: 28/04/2022

Please email hello@openhandscreative.com for all enquiries.